Contact us
Questions about your account, a subscription, or using Clarami in class? Pick the option that fits you best — we read everything that lands in our inbox.
Message us from your account
Signed-in users can send a structured note (topic, subject, details) so we can match your message to your account and reply faster.
Write to support@claramiai.com. Please include your full name, a reply-to email, and a short summary in the subject line (for example: “Billing,” “School pilot,” or “Account access”).
Billing & refunds
For subscription charges and refunds, see our Refund Policy or email support@claramiai.com with “Billing” in the subject.
Product feedback & bugs
Ideas, bug reports, and workflow suggestions are welcome. You can use the paths above, or visit our dedicated Feedback page for tips on what helps us most.
Response time
We aim to reply to most messages within a few business days. Complex issues (billing disputes, school agreements) may take longer while we gather details.